Can we all agree that equipment-based RFPs no longer fit the bill?

We can’t use last century’s approach to solve 21st-century challenges. We need modern solutions to manage the dynamic Input/Output technology environments in healthcare.

What should you do instead? Be user-centric, not device-centric. 

Focus on understanding user workflows and unique challenges first. Simply buying new equipment rarely solves process inefficiencies – the priority should be optimizing solutions around end-users’ needs while realizing that the hardware is only one piece of the puzzle.

Equipment RFPs vs User-Centric RFPs

Flexibility

• Equipment-based RFPs lock you into rigid solutions that lack the flexibility to adapt to the constant changes in healthcare.

• User-centric RFPs drive versatile outcomes, allowing for flexible and scalable solutions that evolve and grow with your organization.

Efficiency

• Equipment-based RFPs often result in one- sided solutions that don’t integrate well with the rest of the ecosystem, leading to broken workflows and inefficiencies.

• Conducting RFPs to choose a user-centric provider ensures solutions tailored to fit seamlessly into current operations, boosting productivity and patient care quality.

Cost

• Equipment-based RFPs focus solely on new equipment costs, neglecting other critical areas, which inevitably leads to soaring hidden costs and long-term expenses.

• User-centric RFPs prioritize long-term value, carefully optimizing both upfront and ongoing costs by selecting the right solution for the job from the start.

How do you successfully switch from using equipment-based RFPs to choosing a user-centric partner that aligns with your needs and ensures efficient Input/Output management for your environment? Follow this comprehensive checklist to guide your process:

1. Pure Management : Ensure the provider focuses on managing the entire process efficiently without introducing unnecessary equipment, which can lead to higher costs. The goal is to streamline and improve the process continuously.

2. Budget Visibility: Seek a transparent program that offers clear budget visibility and accountability, with no hidden costs. This allows you to analyze and control expenses down to the department, cost center, device, and print type.

3. Brand Agnostic: Choose a provider that is brand agnostic, capable of supporting and managing your print equipment regardless of the device or manufacturer. This ensures the right device for the job without being tied to specific brands or sales targets. Learn more about EPM’s vendor consolidation benefits.

4. Analyze Needs: Ensure the provider uses analytical tools to assess how much time and money you’re spending on printing, scanning, and managing documents.

5. Proven Track Record: Look for providers with a strong history of delivering Input/Output solutions successfully, backed by client testimonials and case studies.

6. IT Infrastructure Compatibility: Ensure the proposed solutions can integrate with your current IT setup and leverage existing investments.

7. Scalability: Verify that the provider’s solutions can grow with your organization and adapt to future needs efficiently. Learn how to align equipment supply and demand.

8. Cybersecurity Measures: Confirm that the provider includes robust security features to protect against emerging threats. Read about EPM’s cybersecurity measures.

9. Meaningful Metrics: Ensure the provider offers easy-to-use tools for analyzing cost savings and performance to validate your investment. Our advanced BI platform is a great tool.

By prioritizing providers with a demonstrated history of healthcare Input/Output management success, you maximize your chances of a stress-free partnership tailored to your needs.

Partnering for User-Centric I/O Solutions

At EPM, we think beyond the box. Our approach to I/O management prioritizes user workflows and unique challenges over mere equipment capabilities to support you in offering the best patient care.

EPM offers:

• Proven Track Record: We have a history of healthcare print management success, demonstrated through references, testimonials and case studies.

• Customized Solutions: We work with you to develop solutions that meet your specific needs, ensuring efficiency and scalability.

• Comprehensive Management: We manage your I/O infrastructure from design through support, ensuring seamless integration and performance.

• Deeper Partnerships: We build lasting relationships based on trust and proven performance, focusing on long-term success rather than short-term gains.

Schedule your 1:1 call to connect with an expert from EPM and learn how we can help.